Meet the Team
The People Participation Team work together to ensure that service users and carers are involved in the running of the Trust and are empowered to have their voices heard.
Paul Sherman - Associate Director for People Participation
I am employed by the Trust to lead on service user and carer involvement. What does that mean? Here is what I think:
- to ask questions
- to be curious
- to say “it can be done”
- to include
- to feel
- to defend
- to challenge
- to be consistent
- to be there
- to support
- to facilitate change
- to innovate
- to not be afraid
- to make a difference
Reinette Nell - User Involvement Project Manager
My job is to make sure that the work of the People Participation team runs smoothly through managing our different projects. A big part of my role is to think about the things that we need to do to take our work forward, such as making sure we go through the right processes, talk to the people we need to talk to, and doing the necessary paperwork and writing reports. This can be for anything ranging from service user involvement in delivering training to Trust staff, to planning carers events, or writing papers about how we want to take our ideas forward. I am also involved in planning meetings that are of interest to service users and carers.
People Participation Leads
We facilitate, empower and support service users and carers to change the services they receive. We support people to attend local and Trust-wide meetings. We also set up local user and carer forums in order to capture every voice and concern in our communities. We facilitate a variety of user-led work such as audits, surveys and training, and identify training opportunities so that people can get involved in a way that suits their needs, time and capabilities.
Our most important role is to encourage service users and carers to have a meaningful voice in the way services are run and to share their positive experiences of user involvement as a means of recovery.
Rachel Eborall - for Forensic Services
Lynne Overend - for Tower Hamlets
Paul Binfield - for Newham
Sarah O'Connor - for City & Hackney
You can call us on 020 7655 4019 or email: people.participation@eastlondon.nhs.uk
Beth Ford - Florid Co-ordinator
Beth manages the florid website – which is a website run by mental health service users for people who have experienced mental health difficulties. Florid helps people find a recovery plan that fits them whether that be through work or studies.
For more information please contact us at involvement@florid.org.uk or call 020 7655 4164.