Involvement Examples
Below are some examples of how service users and carers are involved locally to help shape and improve services:
The Tower Hamlets Community Recovery and Rehab Team recently held a ‘Meet the Team’ afternoon where service users met the staff to find out more about their roles and talk about the service. These meetings will provide a space to share ideas to improve their service and to socialise.
The Addictions Specialist Service has an independently run Users Group. Members raise issues that they are concerned with and then representatives feed these back to the Team Business Meeting.
The Borderline Personality Disorder Service involves service users in research. Service users offer their input and guidance through the Steering Committee, raising issues that they feel will be important to the research process and to research participants.
The John Howard Centre invites service users to talk about their recovery journey and to share their experience of therapy with staff and service users, offering their unique perspectives.
The Mental Health Centre for Older People runs a carers group and provides a link between carers and managers, helping carers to raise their concerns directly and to influence the services that their loved ones get.
These are just some of the examples of the ways service users and carers have been involved in helping to make a difference to their local services.